Frequently Asked Questions
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping times vary by location, but most orders arrive within 7–12 business days.
Do you offer free shipping?
Yes — we offer free shipping on all orders.
Can I track my order?
Absolutely. Once your order ships, you’ll receive a tracking number by email.
Are your products safe for pets?
Yes. Our products are designed with comfort and safety in mind using pet-friendly materials.
What if my pet doesn’t like the product?
We want both you and your pet to love your purchase. If there’s an issue, contact us and we’ll help make it right.
How do I clean the bed?
Most covers can be spot cleaned or gently machine washed. Air drying is recommended to maintain softness and shape.
Do you accept returns?
Yes. We accept returns within 14 days of delivery for unused items in original condition.
How can I contact CalmaPaws?
You can reach us anytime through our Contact page or by email at support@calmapaws.us